According to the Constitution of Kenya that was inaugurated in 2010, individuals with whatever kind of disabilities are supposed to be included in all aspects of life, including healthcare, employment, and education. In addition, they should also be provided with qualified Kenyan Sign Language (KSL) interpreters.
Read Also:Restaurant Where Monkeys Work as Waiters
Employing the deaf in our society
Nairobi’s pallet cafe, a garden cafe in Lavington, is a perfect example of an institution that adheres to the Kenya Constitution. Here, most of its employees are deaf.
Read Also:The First Ever Restaurant in Nairobi Where Robots Work as Waiters
By hiring the deaf who have gone through discrimination in their lives, The Pallet Cafe depicts the power of inclusive integration.
Read Also:Kipungani Explorer, Kenyatta Family Hotel That Charges Upto 110k Per Night
How do the deaf waiters communicate with customers?
As customers navigate through the glamorous garden setting decorated with sumptuous potted plants, they interact with staff members who skillfully communicate through sign language, expressive gestures, and mimes.
In a bid to ease the communication barrier between waiters and customers, the cafe has mounted posters introducing basic sign language concepts.
Read Also:The Most Expensive Hotel in Kenya That Charges Shs1.5 Million For a Night
For example, a customer might request a cold bottle of water through a shivering mime, prompting the waiter to confirm their order with a simple thumbs-up gesture.
The process of recruiting and hiring of deaf staff
The hiring process varies from referrals by institutions for differently abled to different individuals to walk in job seekers.
After recruitment, the new employees must undergo a training course that lasts for two weeks before being allowed to perform their duties at the eatery.
According to their official website, the restaurant was established with the aim of providing amazing services and great food while promoting the training and hiring of the disabled in the food service community.
It has always been a big challenge for people with hearing impairments to get a job because of their condition.
Big shoutout to Pallet Café for providing life-saving opportunities for those working there.
